TempleData has been incorporated in the United Kingdom for the past 17 years, we have been involved in the building and support of data centres.

 

Our clients include JP Morgan, Price Waterhouse Coopers, Fidelity Invest, Salomon Smith Barney amongst others.

We have now been incorporated in Ghana for the past year with our Tier 3 data centre based in a convenient location within the airport residential area in the capital, Accra.

Privacy Statement

TempleData will use the information provided by you in the course of our dealing with you to process your requests and orders and provide a more personalised service. We may use this information to tailor our site to help you, sending you appropriate marketing communications and maintaining our records. We will not pass on information about you to any third parties, unless it is necessary for us to do so in order to fulfill your order or request.

Our website may use cookies, enhancing the usability of our site and allow certain features to work properly. They are also used to monitor website visitor activity. They are not used to collect personal information about users. A cookie is a short piece of data which is sent from a web server to a web browser when that browser visits the server’s site. Most browsers automatically accept cookies. However, you can set your browser options so that you will not receive cookies and you can also delete existing cookies from your browser.

TempleData reserves the right to modify this policy document at any time. The revised version will be posted to this site so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. TempleData will ensure that your personal information is treated with the utmost respect and in accordance with Directive 95/46/EC on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

Bribery Policy

The Bribery Act 2010

It is TempleData’s policy to conduct all of our business in an honest and ethical manner. We take a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate by implementing and enforcing effective systems to counter bribery. This applies to all individuals working at all levels and grades, including senior managers, officers, directors, employees (whether permanent, fixed term or temporary, consultant, contractors, trainees, seconded staff, homework’s, casual workers and agency staff ) , volunteers, interns, agents, sponsors, or any other person associated with us including business partners who sell our services on our behalf and our customers.  If you are in any doubt, or suspect someone may be acting in a way which contravenes the Bribery Act 2010, please speak to TempleData.

Definition

A bribe is an inducement or reward offered, promised or provided in order to gain any commercial, regulatory or personal advantage.  Our zero-tolerance approach includes offering a bribe, receiving a bribe or attempting to bribe a foreign official.

Certification

For the peace of mind of our clients, TempleData has developed systems which have resulted in us gaining the following Certifications: PCI DSS, ISO 27001, SOC 2, ISO 9001, ISO 14001.

PCI Level 1 Service Provider

    

TempleData is a PCI DSS Level 1 Service Provider for the provision of Managed Hosting Services and have been certified by an external Qualified Security Assessor (QSA) against the latest version of the standard.

ISO 27001:2005

An Information Security Management System (ISMS) is a systematic approach to managing sensitive company information so that it remains secure. It includes people, processes and IT systems by applying a risk management process.

It helps TempleData to keep information assets secure and benefit from best practice and to reassure it’s customers that ISO27001:2005 has been followed.

SOC 2

Service Organisation Control Reports (SOC) are for those people who need to understand internal controls  at a Service organisation.

Through the SOC 2 audit, TempleData clearly demonstrates and communicates  the internal controls in its environment to it’s customers. Our customer’s management can review the SOC 2 report and gain an understanding of the controls in place at TempleData to protect their data.

TempleData has a responsibility to meet customer’s SLAs, protect customer’s data and ensure availability of the services provided. The SOC 2 audit is used as part of  TempleData’s due diligence process to ensure internal controls meet the principles of Security and Availability.

ISO 9001:2008

Every organisation would like to improve the way it operates, whether that means increasing market share, driving down costs, managing risk more effectively or improving customer satisfaction. A Quality Management System (QMS) gives you the framework you need to monitor and improve performance in any area you choose.

ISO 9001 is by far the world’s most established quality framework, currently being used by over one million organisation’s in over 171 countries, and sets the standard not only for quality management systems, but management systems in general.

It helps all kinds of organisation’s to succeed through improved customer satisfaction, process approach and continual improvement.

TempleData uses ISO9001:2008 to ensure customers get consistent, good quality products and services – which in turn brings many business benefits.

ISO 14001:2004

ISO 14001:2004 maps out a framework that an organisation can follow to set up an effective Environmental Management System (EMS).  TempleData uses it to provide assurance to it’s employees, management and external stakeholders that environmental impact is being measured and improved.

The benefits of using ISO 14001:2004 can include:

• Reduced cost of waste management
• Savings in consumption of energy and materials
• Lower distribution costs
• Improved corporate image among regulators, customers and the public